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Terms of Service

V 2.5.2

Our Terms of Service (TOC) outline the rules and guidelines for using the XINK platform and services.

By accessing or using our services, you agree to abide by these terms, which govern your relationship with XINK.

Please read these terms carefully.

If you have any questions, feel free to contact us. We’re excited to have you join our community!

  1. Definitions:
    “Client” shall mean the Client, its employees, directors, successors, assignees, agents, and affiliates.
    “Service” refers to any items XINK offers, including the platform, software, services, products and features.
    “Terms of Service” (TOC) shall collectively mean the Terms outlined in this agreement.

  2. Acceptance of Terms:
    Use of the XINK Service is subject to the acceptance of the terms and conditions outlined in this agreement.

  3. Service Availability:
    XINK strives to provide continuous and reliable Service but cannot guarantee 100% uptime.
    XINK shall not be responsible for potential downtimes related to third-party services, such as Microsoft 365, Google Workspace, or other services that XINK integrates with.

  4. License Usage:
    A corresponding license is required for each employee added or synced to your account.
    If you wish to add or sync 200 employees, you will need 200 licenses.
    Additionally, licenses are necessary for syncing service accounts, meeting rooms, and similar entities.
    The licences are non-exclusive and cannot be transferred to any other party.

  5. Service Payment:
    Payment for the service is due monthly or yearly in advance.
    Payment methods are card or invoice billing in all major currencies.
    Failure to make payment within 30 days may result in suspension or termination of your account.

  6. Client Responsibility:
    The Client is responsible for maintaining the security of their account and for any actions taken through their account.
    The Client is responsible for and ensures that their content does not violate any laws or infringe on the rights of others.

  7. Data Ownership:
    The Client retains ownership of any data processed through the XINK services but grants XINK permission to use such data to provide the service.

  8. Confidentiality:
    XINK will maintain the confidentiality of the Client’s data and will not disclose it to third parties unless required by law.

  9. Modification of Terms:
    XINK reserves the right to modify the terms of this agreement at any time.

  10. Service Termination:
    The Service may be cancelled anytime, but refunds will not be issued for partial months.
    Either party may terminate the Service with written notice at least 30 days before the renewal date.
    Termination is effective only upon confirmation by XINK and provided that all outstanding payments are settled.
    Failure to give 30 days prior written notice of termination will result in the automatic renewal of the Subscription for the next period. The Client will be responsible for all applicable license fees.
    No refunds will be provided for any payments made.
    Client access to the Service will be terminated upon termination, and all data may be permanently deleted.
    If there is a billing error, please contact us within 30 days to resolve it.
    We will promptly investigate any billing disputes and provide a written response within 7 days of receipt.

  11. Liability Limitation:
    A party shall not be liable for indirect, incidental, or consequential damages from using the Services.

  12. Warranty Limitation:
    XINK’s warranty is limited to the terms expressly outlined in this agreement, and the Service is offered “as is” without any additional promises.
    XINK does not guarantee uninterrupted access to the platform, compatibility with the Client’s existing systems or infrastructure, absence of minor errors or defects that do not significantly affect functionality, or the platform will meet all of the Client’s specific requirements or expectations.

  13. Dispute Resolution:
    Any disputes arising from this agreement will be resolved through arbitration.

  14. Governing Law:
    The laws of Denmark will govern this agreement.

  15. Entire Agreement:
    This agreement constitutes the entire understanding between the parties and supersedes all prior agreements and understandings, whether written or oral.

  16. Assignment:
    A party cannot delegate responsibilities or transfer rights under the agreement without the other party’s explicit permission.

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